Blankmind Support

For app, account or privacy support, email hello@blankmind.ai. Include your app version, iOS version and a short description of the problem. Do not send passwords, Apple verification codes or private health records.

Blocking and unlocking

Allow Screen Time access and choose your distractions in Control. If protection does not work, check the permission and your selection. Use the app's unlock or Emergency controls when appropriate.

Sleep and personalised rest

Check that measured sleep records are available in Apple Health and that Blankmind has read access. The upcoming version provides basic blocking without sleep records; personalised rest features become available when usable sleep data is present.

Subscriptions

The new app is free during its initial phase. Existing subscriptions are managed by Apple and are not cancelled automatically. Review or cancel them in Settings > your name > Subscriptions.

Account and data

Open Control > Account to manage your account. For data access, correction, export or deletion requests, contact us. Read the Privacy Policy for details.